A practical guide to management that revived the failing company Best Buy!
It’s 2012. Everyone can see Best Buy is failing. But eight years later, Best Buy is one of America's most beloved companies, with customer satisfaction and stock prices rising dramatically. What was the secret behind that? Hubert Joly, the author of the book <The Heart of Business>, says that the answer lies in “putting people at the center.” It's about turning profits into results by creating an environment where every employee can reach their potential around a noble purpose for the company. This method is easy to understand, but difficult to put into action: It requires a complete rethinking of what a company is, how we think about work, and how we lead and motivate people. But the author says that this is central to realizing the ideal of sustainable management. This book is a timely guide for leaders who are ready to let go of old paradigms and lead people with purpose and humanity. It makes it clear how we can reinvent capitalism to work for a sustainable future. <The Heart of Business> will serve as a great guide for leaders, organizations, and companies as they seek to change for a new idea of business in a new age.
Hubert Joly
HUBERT JOLY is a senior lecturer at the Harvard Business School and the former Chairman and Chief Executive Officer of Best Buy. He is also a member of the board of directors of Johnson & Johnson and Ralph Lauren Corporation, a member of the International Advisory Board of HEC Paris, and a Trustee of the New York Public Library and the Minneapolis Institute of Art. Joly has been recognized as one of the top 100 CEOs in the world by the Harvard Business Review, one of the top 30 CEOs in the world by Barron’s and one of the top 10 CEOs in the U.S. by Glassdoor. He has also been recognized as one the top 50 management thinkers in the world by Thinkers50 and received the organization’s 2021 Leadership Award.
Caroline Lambert
Caroline Lambert is a co-writer and a writing collaborator who works with people leading change, such as enterprise, civil society, and political leaders, to publish their thoughts and experiences into books. During her eight years as a staff writer and Deputy Asia Editor for The Economist, she wrote about business, economics and politics in various parts of the world. She won the Diageo Africa Business Reporting Award and the Sanlam Award for Excellence in Financial Journalism. Caroline Lambert holds an M.B.A from INSEAD and an M.A. in international relations from the Johns Hopkins University’s School of Advanced International Studies (SAIS), where she won the C. Grove Haines Award in International Policy. Furthermore, she worked as a Visiting Fellow at the Center for Global Development.
Graduate of Kyung Hee University with a degree in English Language and Literature, Eom Seongsu has worked for multiple years as an editor in publishing companies. Eom is currently working as a translator and publishing planner in translation agency Enterskorea. Has translated nearly 70 books, including <Tesla>, <YouTube Culture>, <E-Cubed>, <The Latte Factor>, <Are You Fully Charged?>, <The Confidence Code>, <The Soul of Success>, <Rhinoceros Success>, <Atlas Obscura>, <The Digital Matrix>, and <The Kindness of Strangers>.
